4,5 (1 885)
Logiciel de gestion des biens basé sur le cloud
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En savoir plus sur AppFolio Property Manager
AppFolio Property Manager est une solution de gestion immobilière tout-en-un destinée aux professionnels de la gestion de résidences, de locaux commerciaux, de logements étudiants et d'associations communautaires. Les fonctionnalités incluent le marketing, la location, la maintenance, la comptabilité et le reporting pour permettre aux gestionnaires immobiliers de moderniser, d'automatiser et de développer leurs activités. La solution web d'AppFolio est également entièrement mobile et accessible sur n'importe quel appareil.
Avec AppFolio, les gestionnaires immobiliers peuvent gérer leurs comptes, répertorier les logements et locaux disponibles, sélectionner les locataires, collecter les loyers, planifier la maintenance et lancer des campagnes marketing au bureau ou en déplacement. Le tableau de bord en temps réel des logements et locaux disponibles d'AppFolio permet aux gestionnaires immobiliers de gérer tous leurs logements et locaux vacants à partir d'un seul emplacement. Les listes de locaux et logements vacants peuvent être ajoutées et mises à jour sur plusieurs sites web, y compris celui du gestionnaire immobilier. Les logements et locaux disponibles sont affichés en un clic, avec toutes les informations de propriété et les photos stockées et accessibles dans AppFolio.
Grâce aux demandes de location en ligne, les résidents potentiels peuvent soumettre des demandes de location et payer les frais de demande par carte de crédit. Toutes les données sont automatiquement entrées dans AppFolio. Le tableau de bord de reporting d'AppFolio fournit aux gestionnaires immobiliers une présentation claire des activités de location, des paiements en ligne, etc. Les propriétaires et les gestionnaires immobiliers peuvent optimiser leurs revenus en analysant les prix des loyers dans leur région à l'aide de l'outil de comparaison RentMatch d'AppFolio. AppFolio fournit des modèles de contrat de location, un service de filtrage des locataires intégré avec décisions automatisées, des intégrations tierces, etc. Les gestionnaires immobiliers peuvent accepter les paiements de loyers et les demandes de maintenance en ligne via AppFolio, ces dernières étant automatiquement transformées en bons de travail.
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.
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Avis
Note globale
4,5/5
(1 885)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,5/5
Support client
4,3/5
Vous avez déjà AppFolio Property Manager?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
5 avis affichés sur 1 885Lire tous les avis
5 avis affichés sur 1 885
Nanette
Note globale
- Secteur d'activité :Immobilier
- Taille de l'entreprise :2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
Could not manage as efficiently without Appfolio
Publié le 09/10/2019
Everyday accounting and management tool that we could not do without. This is a huge benefit to our...
Everyday accounting and management tool that we could not do without. This is a huge benefit to our team , tenants and owners.
Avantages
Ease of use. Organized. Forward thinking and always updating with new features. Love many aspects including listing rentals, screening applicants, managing daily, tenant communication.
Inconvénients
Owners do not have the ability to make folders for shared docs. Scheduling showings is great but glitchy, still requires too much manual input and has no ability to schedule in bulk. We work with this because the rest of the software is superb.
Traci
Note globale
- Secteur d'activité :Immobilier
- Taille de l'entreprise :2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit7.0/10
Appfolio
Publié le 28/11/2022
I do enjoy it, the customer services has been amazing to work with. We are still getting used to...
I do enjoy it, the customer services has been amazing to work with. We are still getting used to the program, and how to best use it.
Avantages
I like the ease of use, and the easy access for tenants. I love the dashboard, and unit turn. It would be nice to see some tweeks on the dashboard to make it more personable. Texting feature is by far our favorite.
Inconvénients
The way deposits are processed. We run ours in/out of that account. I don't like that it meshes into the owners account and makes their reports really sloppy and full of info they don't want to be bothered with. I wish the owners reports were easier, P & L version is the ones my owners like, but they are really difficult in appfolio, becuase they are 1-31st of the month only.
Alternatives envisagées
Yardi Voyager
Pourquoi choisir AppFolio Property Manager
We had the really old version of yardi and did alot of our stuff with paper trails. It was time to update and get on cloud
Logiciel antérieur
Yardi Document Management
Pourquoi passer à AppFolio Property Manager
I liked the online signature option, and the texting
Todd
Note globale
- Secteur d'activité :Immobilier
- Taille de l'entreprise :51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Wall Street Greed and Arrogance Abound at Appfolio
Publié le 05/03/2018
Run don't walk from this software. Read the reviews on other sites to get 'the rest of the story'!
Run don't walk from this software. Read the reviews on other sites to get 'the rest of the story'!
Avantages
The UI is simple and easy for new staff members to learn. The features are 'simple' and provide entry level functionality to get tasks done.
Inconvénients
Since signing up with Appfolio in 2010, they've lost their consumer focus - and replaced it with what can best be described as 'Wall Street Arrogance':
- selling 'value add' services to our clients without our prior consent
- adding a maintenance call center that is a joke and an embarrassment
- their suppressed fees feature is a nightmare to use, requiring hours of extra labor to ensure it works
- coming out with simple versions of software 'improvements' that don't compare or compete with online alternatives
That last point is why I am actively searching to leave Appfolio.
Instead of letting me connect Appfolio to Docusign, they develop their own lousy lease writer which noone likes or uses.
Instead of letting me connect Appfolio to TenantTurner or other showing softwares, they insist on making us wait for their 'simple' (less powerful) version to come out.
Instead of letting me connect my Appfolio to SalesForce or Hubspot or Infusionsoft, they say 'who needs a CRM anyways'? Mind you they use Salesforce to grow Appfolio... but we can manually add new clients versus importing them from our CRM
Instead of letting me connect my Appfolio to Podio or Asana or another workflow management software, they say 'use paper checklists, or maintain a dual database' if you want to get your work done with the latest cutting edge software tech. Folks - THIS MATTERS, and means you will spend TONS of extra hours doing labor that could easily be automated otherwise.
Instead of letting me connect my Appfolio to Survey Monkey, they make us use a dual data base, and miss the chance to survey our clients. Appfolio surveys us all the time, but apparently we don't deserve to use an integrated survey feature.
Instead of letting me connect my Appfolio to PropertyMeld, they want me to use their Model 'T' version of a workorder system. So I went with PropertyMeld, and deactivated the Appfolio maintenance portal so I could replace it with PropertyMeld's portal. We now run far more efficiently - no thanks to Appfolio.
I recently used a competing call center to answer our maintenance lines, and received a 'cease and desist' style letter from Appfolio?! They said that 'for the safety of my data', I was to no longer use any 3rd party services!? I shook the tree long and hard and they retracted that statement. A thinly veiled attempt to shut down a competitor. Shameful actually.
When Appfolio went public, I told my Stock Broker 'you should buy it, cuz I know it will go up'. Their share price tripled over the past two years, but I refused to buy their stock. Why? I HATE that Wall Street Greed and Arrogance has entered our industry, and refuse to support them.
An open source API solves all of the above 'connection' issues, and is what's best for the customer. But Appfolio will not release their API. So folks, before considering moving forward with Appfolio, remember that the folks who play God with your data will decide WHAT improvements to bestow upon us at THEIR leisure. They'll decide what products to sell to our clients WITHOUT our knowledge or consent.
I'll leave you with a closing thought - why would Appfolio decide to shut down live support while their share values triple? One would think that escalating share values means they could afford to give us excellent live support... apparently the shareholder is now more important than the customer at Appfolio.
Réponse de AppFolio
Hi Todd, thank you for providing this feedback. We are sorry for your poor experience with AppFolio. We work to provide an all in one solution to meet needs across your business and we created an online leasing flow that allows for the automation of your move-in processes and the ability to e-sign a lease. We also launched the ability to survey your tenants directly from AppFolio and we welcome your feedback regarding other features that you believe could be improved. We would be happy to disable the ability for tenant's to purchase renters insurance through their portals and to clarify, we launched this as a feature offering to help property managers mitigate risk. In regards to our customer support, our Customer Success team's first priority is your success, and they work hard to help improve each situation. Our team has also created an online Help Center that can provide step-by-step assistance in time of need, it is a great place to start when you have a question. We take your experience seriously and hope that we are able to provide you with excellent service moving forward!
Nicole
Note globale
- Secteur d'activité :Immobilier
- Taille de l'entreprise :11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit8.0/10
User friendly, efficient
Publié le 11/01/2024
It is easy to use, easy to navigate, and I like the app feature on my phone to use while I'm out on...
It is easy to use, easy to navigate, and I like the app feature on my phone to use while I'm out on the property. This makes building work orders easy and can be completed with photos for staff.
Avantages
Daily functions as a property manager with placing work orders, entering rent checks, lease renewals and sending tenant online forms to electronically to sign. All of these tasks save time & are efficient being available as online options. This even is convenient for prospective tenants coming from out of state.
Inconvénients
The unit transfer functions could be more seamless. When a resident is moving apartments within the property, the charges and credits/payments often have to be carefully reviewed when completing a transfer to make sure the new unit's tenant ledger is correct.
Sean
Note globale
- Secteur d'activité :Immobilier
- Taille de l'entreprise :11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
A must-have for any property management company
Publié le 26/08/2022
AppFolio has been great overall. The product does have a steep learning curve. It took at least 6...
AppFolio has been great overall. The product does have a steep learning curve. It took at least 6 months for our whole team to get comfortable using the software, but once they bought into it, it has completely transformed the way we do business.
Avantages
Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software is constantly evolving.
Inconvénients
eCheck payments being returned as NSF when they shouldn't be, credit card payments are able to be cancelled months later after we've already given the money to the owner, owners aren't able to sign leases through their portal, steep learning curve.
Alternatives envisagées
Rentec Direct, Yardi Voyager et Buildium
Pourquoi choisir AppFolio Property Manager
We used QuickBooks prior to getting AppFolio. As a property database, QuickBooks was highly limited. The accounting features in QuickBooks are fine, but we were overwhelmed with the amount of rent checks we had to handle every month. And QuickBooks does not help at all with keeping track of work orders. As the size of our staff and the size of our portfolio both started to grow, it soon became evident that we needed a software solution that was specifically designed for property managers, rather than a generalized business software like QuickBooks.
Logiciel antérieur
QuickBooks Online
Pourquoi passer à AppFolio Property Manager
I read a lot of reviews for various property management software solutions, and most of them pointed to AppFolio as being the best one. It might not be the cheapest one, but in my opinion it is well-worth the investment.
Afficher 5avis sur 1 885Lire tous les avis
AppFolio Property Manager - FAQ
Voici quelques-unes des questions fréquentes sur AppFolio Property Manager.
Q. Quels sont les types de licence disponibles pour AppFolio Property Manager?
Types de licences disponibles pour AppFolio Property Manager :
- À partir de :1,49$US/mois
- Type de licence :Abonnement
- Version d’essai gratuite :Disponible
Q. Qui utilise AppFolio Property Manager?
Utilisateurs habituels du logiciel AppFolio Property Manager :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues AppFolio Property Manager est-il disponible?
Langues dans lesquelles AppFolio Property Manager est disponible :
anglais
Q. AppFolio Property Manager prend-il en charge les appareils mobiles?
Appareils pris en charge par AppFolio Property Manager :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications AppFolio Property Manager peut-il s'intégrer?
Applications s'intégrant à AppFolio Property Manager:
ButterflyMX, Conservice ESG, Happy Property, Homebase, Knock, NetVendor, Opiniion, RentCheck, ShowMojo, zInspector
Q. Quelles sont les ressources d'aide disponibles pour AppFolio Property Manager?
Ressources d'aide disponibles pour AppFolio Property Manager :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour AppFolio Property Manager.
- Logiciels de gestion de parc de Mobil-home
- Logiciels de gestion d'association
- Logiciels de gestion locative immobilière
- Logiciels de gestion immobilière
- Logiciels pour syndic de copropriété
- Logiciels de gestion locative
- Logiciels pour inspection de bâtiment
- Logiciels d'immobilier commercial
- Logiciels de comptabilité pour gestion des biens
- Logiciels de gestion des biens commerciaux
- Logiciels de gestion d'appartements
